Legal

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last Updated: December 2025

Introduction

The TALAR Company ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our counselling services.

By accessing our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not access our services.

Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and other contact details you provide when booking appointments or contacting us.

Health Information

Information related to your mental health and wellbeing shared during counselling sessions, which is treated with the highest level of confidentiality.

Usage Data

Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Payment Information

Payment details processed securely through our third-party payment providers. We do not store your full payment card details.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our counselling services
  • To schedule and manage appointments
  • To communicate with you about your sessions and our services
  • To process payments for services rendered
  • To improve our website and services
  • To send you updates, newsletters, and promotional materials (with your consent)
  • To comply with legal obligations

Confidentiality of Counselling Sessions

We understand the sensitive nature of counselling services. All information shared during counselling sessions is strictly confidential and will not be disclosed to third parties except:

  • With your explicit written consent
  • When required by law or court order
  • If there is an immediate risk of harm to yourself or others
  • In cases of suspected child abuse or neglect

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure encrypted connections (SSL/TLS) for data transmission
  • Secure storage of sensitive information
  • Regular security assessments and updates
  • Limited access to personal data by authorized personnel only

Your Rights

You have the following rights regarding your personal information:

Access

Request access to your personal data we hold.

Correction

Request correction of inaccurate or incomplete data.

Deletion

Request deletion of your personal data (subject to legal requirements).

Withdrawal

Withdraw consent for data processing at any time.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you access through our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: