Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last Updated: December 2025
The TALAR Company ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our counselling services.
By accessing our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not access our services.
We may collect the following types of information:
Name, email address, phone number, and other contact details you provide when booking appointments or contacting us.
Information related to your mental health and wellbeing shared during counselling sessions, which is treated with the highest level of confidentiality.
Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Payment details processed securely through our third-party payment providers. We do not store your full payment card details.
We use the information we collect for the following purposes:
We understand the sensitive nature of counselling services. All information shared during counselling sessions is strictly confidential and will not be disclosed to third parties except:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
You have the following rights regarding your personal information:
Request access to your personal data we hold.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal requirements).
Withdraw consent for data processing at any time.
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you access through our website.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: houseoftalar@gmail.com
Phone: +250 795 207 353